Privacy Policy
Last Updated: January 2026
1. Information Collection
1.1 We collect only the minimum information necessary to provide our services, including but not limited to: email address, name, phone number (optional), and payment information.
1.2 We may automatically collect certain technical information, such as IP address, browser type, device information, access time, and page view history, to improve service quality and user experience.
1.3 We do not collect sensitive personal financial information, such as bank account details (unless processed through secure third-party payment processors).
2. Information Use
2.1 We use the collected information for: providing and maintaining services, processing transactions and sending related notifications, providing customer support, sending service updates and marketing communications (you may opt out), conducting risk control reviews and fraud detection.
2.2 Account and payment information is used only for account activation, identity verification, and risk control reviews, with strictly restricted access.
3. Information Sharing
3.1 We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
(a) With your explicit consent;
(b) Sharing with trusted third-party service providers who help us operate our business, provided these parties agree to keep the information confidential;
(c) As required by law or legitimate requests from government authorities;
(d) To protect our rights, property, or safety, or to protect the rights, property, or safety of our users or others.
4. Data Security
4.1 We employ industry-standard security measures to protect your personal information, including but not limited to: encrypted data transmission (TLS/SSL), encrypted storage of sensitive data, access control and authentication, regular security audits.
4.2 While we strive to protect your personal information, no method of Internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
5.1 We will retain your personal information for as long as necessary to provide services, unless a longer retention period is required or permitted by law.
5.2 After account termination, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
6.1 Access and Correction: You have the right to access the personal information we hold about you and to request correction of any inaccurate information.
6.2 Deletion: You have the right to request deletion of your personal information, subject to applicable legal requirements and our legitimate business interests.
6.3 Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
6.4 To exercise any of these rights, please contact us at richard@oioption.com.
7. Cookie Usage
7.1 We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand our audience.
7.2 You can control the use of cookies through your browser settings, but disabling cookies may affect the normal use of certain features.
8. Third-Party Links
8.1 The System may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8.2 We recommend that you review the privacy statements of any website you visit upon leaving the System.
9. Policy Changes
9.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
9.2 Significant changes will be notified to you via email or prominent notice on the System.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: richard@oioption.com
Telegram: @heideger_support