Question 1

How to set exchange API?

Accepted Answer

Go to Settings, pick an exchange, and fill in the API Key/Secret. Use read-only permission for monitoring. Trading permission is restricted to an explicitly supported and authorized workflow; never enable withdrawal permission.

Question 2

Is auto-trading safe?

Accepted Answer

We have multi-layer risk controls (stop-loss, circuit-breaker, position limits). Start small.

Question 3

How to get Telegram alerts?

Accepted Answer

Bind Telegram in Settings, scan QR or enter code to receive signals/alerts.

Question 4

Which assets are supported?

Accepted Answer

BTC/ETH options and futures now; more based on demand.

Question 5

How to change password?

Accepted Answer

In Account Settings, enter old and new password to update.

Question 6

Forgot password?

Accepted Answer

Click “Forgot password” on login page, we email a reset link.

Question 7

How to renew?

Accepted Answer

In Account page, check expiry and click “Renew” to pay same price.

Question 8

Can I switch exchanges?

Accepted Answer

Yes. Add/remove configs in Settings. Pro supports 4 exchanges; Standard supports 2.

Question 9

What problem does the institutional execution workflow solve?

Accepted Answer

It improves the decision before a position is opened: whether risk should be accepted now, where the opening order should be worked, and whether entry quality supports capital deployment.

Question 10

Are liquidation entry bands a trading strategy?

Accepted Answer

No. They are an execution layer used after a valid setup already exists. The goal is cleaner opening-price control, not signal generation or exit management.

Question 11

Does the risk gate replace strategy competition?

Accepted Answer

No. Strategies can still compete independently. The risk gate controls whether the book should accept new exposure before execution begins.

Question 12

Why does the public page show delayed snapshots instead of real-time data?

Accepted Answer

The public page is designed for market-structure reference. Real-time execution data remains inside the product because live trading-grade data has operational and infrastructure cost.

Question 13

이것은 체결 화면인가요?

Accepted Answer

아닙니다. 1단계는 기관용 RFQ 접수 페이지이며 공개 체결 화면이 아닙니다.

Question 14

멀티 레그를 지원하나요?

Accepted Answer

예. 여러 레그와 커스텀 패키지를 입력할 수 있고 첨부 업로드도 가능합니다.

Question 15

최소 규모가 정해져 있나요?

Accepted Answer

공개된 고정 최소치는 없습니다. 견적 가능 여부는 상품, 구조, 만기, 시장 상태에 따라 달라집니다.

Question 16

즉시 견적을 받을 수 있나요?

Accepted Answer

항상 그렇지는 않습니다. 데스크가 구조와 시장 조건을 검토한 후 후속 안내합니다.

자주 하는 작업	Steps
View Dashboard	`Login → Dashboard → Market overview & system status`
View signals	`Signals → Signal Monitoring → Real-time signals`
Analyze net position	`Net Position → Basic → View OI/net position distribution`
Eagle Decision	`Eagle Decision → Fusion Analysis → View composite score`
Data visualization	`Visualization → Select analysis dimension → Interactive explore`
Quant trading	`Quant Trading → Strategic → Strategy Matrix → Execution`
Set risk controls	`Quant Trading → Control Center → Configure stop-loss/limits`
Configure exchange API	`Configuration → API Config → Add keys`

사용 가이드

빠른 시작

Purchase & receive account

Login & set APIs

Use the authorized workflow

자주 하는 작업

FAQ - 자주 묻는 질문

옵션 블록 트레이딩 RFQ