Question 1

How to set exchange API?

Accepted Answer

Go to Settings, pick an exchange, and fill in the API Key/Secret. Use read-only permission for monitoring. Trading permission is restricted to an explicitly supported and authorized workflow; never enable withdrawal permission.

Question 2

Is auto-trading safe?

Accepted Answer

We have multi-layer risk controls (stop-loss, circuit-breaker, position limits). Start small.

Question 3

How to get Telegram alerts?

Accepted Answer

Bind Telegram in Settings, scan QR or enter code to receive signals/alerts.

Question 4

Which assets are supported?

Accepted Answer

BTC/ETH options and futures now; more based on demand.

Question 5

How to change password?

Accepted Answer

In Account Settings, enter old and new password to update.

Question 6

Forgot password?

Accepted Answer

Click “Forgot password” on login page, we email a reset link.

Question 7

How to renew?

Accepted Answer

In Account page, check expiry and click “Renew” to pay same price.

Question 8

Can I switch exchanges?

Accepted Answer

Yes. Add/remove configs in Settings. Pro supports 4 exchanges; Standard supports 2.

Question 9

What problem does the institutional execution workflow solve?

Accepted Answer

It improves the decision before a position is opened: whether risk should be accepted now, where the opening order should be worked, and whether entry quality supports capital deployment.

Question 10

Are liquidation entry bands a trading strategy?

Accepted Answer

No. They are an execution layer used after a valid setup already exists. The goal is cleaner opening-price control, not signal generation or exit management.

Question 11

Does the risk gate replace strategy competition?

Accepted Answer

No. Strategies can still compete independently. The risk gate controls whether the book should accept new exposure before execution begins.

Question 12

Why does the public page show delayed snapshots instead of real-time data?

Accepted Answer

The public page is designed for market-structure reference. Real-time execution data remains inside the product because live trading-grade data has operational and infrastructure cost.

Question 13

Is this an execution screen?

Accepted Answer

No. Phase 1 is a structured institutional RFQ intake workflow, not a public execution interface.

Question 14

Do you support multi-leg trades?

Accepted Answer

Yes. The form accepts multiple legs and custom packages, with optional attachment upload.

Question 15

Is there a fixed minimum size?

Accepted Answer

No fixed public threshold is displayed. Quoteability depends on product, structure, tenor, and market conditions.

Question 16

Will I receive an immediate quote?

Accepted Answer

Not always. The desk reviews structure, size, and market conditions first, then follows up through your chosen channel.

Common Ops	Steps
View Dashboard	`Login → Dashboard → Market overview & system status`
View signals	`Signals → Signal Monitoring → Real-time signals`
Analyze net position	`Net Position → Basic → View OI/net position distribution`
Eagle Decision	`Eagle Decision → Fusion Analysis → View composite score`
Data visualization	`Visualization → Select analysis dimension → Interactive explore`
Quant trading	`Quant Trading → Strategic → Strategy Matrix → Execution`
Set risk controls	`Quant Trading → Control Center → Configure stop-loss/limits`
Configure exchange API	`Configuration → API Config → Add keys`

User Guide

Quickstart

Purchase & receive account

Login & set APIs

Use the authorized workflow

Common Ops

FAQ - Frequently Asked Questions

Options Block Trading RFQ